Mastering Conflict Management and Resolution at Work: Define conflict and identify your conflict handling style . Use strategies to manage your defensiveness . Tools to help you resolve any conflict and remain calm in heated arguments . By the end of this course, you may even welcome the chance to work through a tough conflict. The course will make it easier for you to manage conflict and by the end, you might even welcome to the chance of working through tough conflict . Use the course to learn more about how to deal with conflict management and resolution at work. Learn more about conflict management techniques and tools to help resolve any of your own .Authentication failed. Unique API key is not valid for this user.
Who this course is for:
Early and mid-stage career professionals who want to improve their workplace communication and emotional intelligence
Professionals who want to learn strategies for resolving workplace conflict and fostering strong relationships with their colleagues.
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Mastering Conflict Management and Resolution at Work free download