IT Help Desk Professional course is based on the most basic knowledge required . The instructors’ experiences sum up to more than 15 years in total in this field . We structured the course from Installing, and see how we can install Windows on a machine . The forth section will be a quick but very important one, which covers Active Directory, how to manage users there, and settings folder permissions based on Active Directory users . We will we will we . uncover the PC from inside and . see how it works, what parts are there, some troubleshooting basics that you must know, and we will also talk about hardware upgrade. The last . section is about hardware as well, and mainly printers; types, terminologies, drivers’ installationYou can only submit entirely new text for analysis once every 7 seconds.
Who this course is for:
Fresh graduates in IT colleges who want to start their IT career
All IT people who wants to get into the help desk world
Help desk technicians who want to expand their knowledge
