Customer Success Manager (CSM) Elite: How to save 1-2 hours every single day . How to build strategic relationships with your customers and how to do account planning to double your capacity . What you’ll learn is how to earn your next promotion . You need a strong foundation in three key areas to become Elite . “Nils is Peanut Butter and Customer Success is Jelly; they’re fine on their own, but a magical experience when combined!” – Josh S. “Our Customer Success team runs more efficiently after working with Nils.” – Mark H. “I have driven $240,000 in new customer revenue as a result of the strategies discussed with . Nils”Authentication failed. Unique API key is not valid for this user.
Who this course is for:
Customer Success Managers
People who want to know what it takes to become an Elite Customer Success Manager
People who are in a customer facing role
People who are responsible for customer accounts
This course is not for people looking for an introduction to Customer Success Management