Average salary for a Customer Success Manager is $70,000 a year . There is no college education or official certificate that you can get to be a customer success manager . You will be able to increase your retention rate, reduce your churn rate, increase your annual recurrent revenue and keep customers happy and loyal to your company . There are over 12,000 professionals who have been trained to be Customer Success Managers… there must be a reason for that . The average salary for the average job is $60,000 . The course is designed to teach you how to reduce the churn in your company and how to keep your customers happy at work .Authentication failed. Unique API key is not valid for this user.
Who this course is for:
This is a begginer – intermediate level course which requires the student to have a working understanding of what customer success is, churn, retention, etc., in order to get the most our of this course. It is highly recommended for you to previously take and completed the “Customer Success Manager 101: Foundations to your CSM career” course, or to already have a basic knowledge about Customer Success Management
Anyone who is looking for new ways to reduce churn in ther company and increase retention
Entrepreneurs, VPs of Sales, or anyone responsible of sales, that is looking for ways to increase revenue and/or profits in the company
Professionals trying to retain their customers for longer periods of time and reduce their loss of clients
File Name :
Customer Success: How to Reduce Churn and Increase Retention free download