Customer Service: Soft Skills Fundamentals: Soft skills Fundamental . How to really listen to customers, not just hear their problems. How to be personable even when you’re not there in person . What you’ll learn: How to take care of yourself while taking care of others . How-to-speak customer service is a customer service experience that can be tailored to suit suit your needs . What’s needed to know about customer service and customer service skills? Share your knowledge of customer service with us at iReport.com/Customer Service on Monday, Tuesday, Wednesday, Thursday, Friday, November 1 at 10 a.m. ET .
What you’ll discover in Customer support: Soft Skills Fundamentals
Exactly how to look after yourself while looking after others
How to truly listen to customers, not simply hear their problems
How to be personalized also when you’re not there face to face
Who this course is for:
People starting out in a customer service career will benefit from this course.
First time customer service reps should take this course to prepare themselves for their new job.