The average U.S. employee spends 2.8 hours a week dealing with conflict . Studies show that conflict on the job is cited as the reason people leave their jobs in 50% of cases . Conflict at work can be caused by misunderstandings, miscommunication, perceived threats, personality clashes, a competitive environment, or different values or beliefs . When an effective system for managing differences of opinion is put into place, conflicts can be the source of tremendous growth and creativity . When the fear of win-lose situations is eliminated, win-win situations become a common goal. When the corporate environment is one of trust and openness, individuals see disagreements as an opportunity to find common ground and conflicts as a source of creative solutionsAuthentication failed. Unique API key is not valid for this user.
Who this course is for:
Anyone who wants to learn how to prevent and resolve conflict through effective communication techniques and proven strategies
Leaders, managers or human resources professionals who want to establish conflict resolution guidelines, procedures, and training for their staff
Leaders and managers who want to create a low-conflict, high creativity work environment for their employees, departments, and teams
File Name :
Complete Guide to Conflict Management in the Workplace free download