Cisco Customer Success Manager Cert. (DTCSM) provides a thorough introduction, tools, concepts, and skills practice to prepare for the CSM role . The course focuses on enabling you to develop your knowledge, skills, and competence . It will provide you with the confidence needed to perform that role . A particular focus of the course is to provide you the ability to grow their real-world experience in a safe environment through the use of practical exercises and role plays . Helping your customers realize value from their solutions and achieve their business outcomes . The DTCSM course is designed to give you the confidence and competence to fulfill the role successfully .Authentication failed. Unique API key is not valid for this user.
Who this course is for:
Individuals preparing for the Cisco Customer Success Manager Specialist certification
Individuals who have experience working with customers to determine, measure, and deliver business outcomes through the implementation of technology